Just finished the first day at the new job. Things went relatively well... but I do feel that they are understaffed. The manager told me they lost 3 people recently due to various transfers and relocations so that probably contributed to it. I hope that some of those were pharmacists since that would explain the relentless basket backlog. I had time for a few Medschecks while there was another pharmacist on, and did counselling etc... but whenever I returned to the workflow always felt like there was another fire to put out. I'm not a slow checker either, I know I'm fairly quick so that it went that way surprised me. I'm only going to do things at a speed that I feel that I can be professional with - both my license and the health of patients are more important than just getting things out.
I saw a few things that made me suspicious of corners being cut, such as prescriber information not being written down on verbal prescriptions and people using other peoples' logins to verify prescriptions. It has only been my first day at this place though so I don't know if this was something isolated to today or is a more systemic problem. Definitely will have to keep my eyes open.
Another problem I noticed was the wait times being given out seem sufficient at the time, but because of the technicians disordering the baskets for the people waiting (they unintentionally LIFO them I think) the ones that need to get out first are pushed back or put on the bottom of the stack. I think this is indicative of what's going on here - people are working hard but not as efficiently or as organized as they should be. I can deal with this kind of thing eventually since these organizational habits can be easier to change... The other stuff (unprofessional shortcuts) I really hope isn't happening on a regular basis since that's going to be more difficult to do anything about.
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